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Technician repairing a hot water system

Hot water

Hot water system repairs and fault finding

Repairs and replacements for gas, electric, and instantaneous hot water systems.

Overview

About our hot water system repairs service

Most hot water problems are a failed component rather than a failed system. An element, thermostat, pilot assembly or pressure relief valve can often be replaced for a fraction of the cost of a new unit.

We diagnose and repair gas, electric and instantaneous hot water systems, and we will tell you honestly when a unit has reached the point where replacing it makes more sense than repairing it again.

If a hot water unit is actively leaking, venting continuously, or the water is running dangerously hot, switch it off and treat it as urgent.

What this service covers

  • Gas, electric and instantaneous repairs
  • Pilot light and ignition issues
  • Element and thermostat replacements
  • Tank leaks and pressure relief valves
  • Circulation pump repairs
  • System replacements

When to call us

The signs that point to this service.

  • No hot water at all

    A pilot light that will not stay lit, a tripped element, or a failed thermostat are the usual culprits.

  • Hot water runs out quickly

    Often a failing element or thermostat in a storage system, or sediment reducing the usable tank volume.

  • Water is rusty or discoloured

    Discoloured hot water can indicate corrosion inside the tank, which usually points to replacement rather than repair.

  • The unit is leaking or constantly venting

    Some discharge from the relief valve is normal. A steady stream, or water pooling under the unit, is not.

Hot Water System Repairs FAQs

Common questions, answered.

If yours is not here, call us and we will talk it through.

Can't see your question?

Talk to our team during office hours (Mon–Fri 7am–3pm), or any time for emergencies.

It depends on the fault and the age of the unit. Component failures like elements, thermostats and valves are usually worth repairing. A corroded or leaking tank generally is not. We will give you the honest comparison before any work goes ahead.

Ready when you are

Tell us what you need. We'll take it from there.

Request a callback and our team will be in touch during office hours. For burst pipes, gas leaks and anything else that can't wait, call any time.

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