What counts as a plumbing emergency?

Burst pipes, active flooding, gas leaks, blocked drains causing overflow, major roof or stormwater leaks and sudden hot water failures are all issues that should be addressed quickly rather than booked in as routine work.

Do you attend emergencies outside business hours?

Yes. Our office hours are Monday to Friday, 7AM to 3PM, but emergency callouts are available 24/7 across Sydney.

What should I do before the plumber arrives?

If it is safe, isolate the affected water or gas supply, stop using the impacted fixtures, keep the area clear, and move anything that could be damaged by water.

Where is my water shut-off valve?

In most Sydney homes the main isolation tap sits near the water meter at the front boundary. Units and commercial sites often have an isolation valve inside the tenancy as well. It is worth locating yours before you need it.

Emergency Service

24/7 emergency plumbing repairs across Sydney

24/7 emergency callouts across Sydney — burst pipes, flooding, gas leaks, hot water failures, and more.

Call 1800 818 749 Book this service

Family owned since 1994 · 24/7 emergency callouts

Dealing with flooding, a gas leak or an active burst pipe right now? Call us rather than filling in a form.

Call 1800 818 749

About our emergency repairs service

Plumbing emergencies do not wait for business hours. A burst pipe can flood a floor in minutes, a blocked sewer can put a commercial kitchen out of action, and a suspected gas leak is a safety problem before it is a plumbing one.

Franklins Plumbing Services runs 24/7 emergency callouts across Sydney for residential, strata, commercial and industrial properties. Our team works to make the site safe first, then diagnose the fault and carry out the repair or the temporary make-safe needed to stop the damage.

If you are dealing with something active right now, calling is faster than any form. Our team can also talk you through isolating water or gas while help is on the way.

What this service covers

Burst pipes and flooding

Blocked or overflowing drains

Gas leaks and urgent isolations

Roof and stormwater leaks

Hot water failures

Emergency water and gas isolation

When to call us

Water you cannot stop

Active leaking, flooding, or water coming through a ceiling or wall. Isolate at the mains if it is safe to reach.

A smell of gas

Treat any suspected gas leak as urgent. Avoid switches and flames, move clear of the area, and call from outside.

Sewage backing up

Wastewater rising into a sink, shower, floor waste or toilet is a health risk and usually means a blockage downstream.

No water or no hot water

A total loss of supply, or a hot water unit that is leaking, venting or has failed outright.

Request this service

Emergency Repairs FAQs

Common questions we are asked about this service. If yours is not here, call us and we will talk it through.

Emergency Repairs across Sydney

We provide this service across the regions below. If your suburb is nearby but not listed, get in touch and we can confirm coverage quickly.

Sutherland Shire Eastern Suburbs Inner West Sydney CBD Northern Beaches North Shore Western Sydney South West Sydney Hills District St George

Related services

Leaks & Burst Pipes

Expert repairs for burst pipes, leak detection, dripping taps, and emergency water isolation.

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Blocked Drains & Toilets

Clearing blocked sinks, showers, toilets, and stormwater drains with high-pressure jetting and CCTV.

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Hot Water System Repairs

Repairs and replacements for gas, electric, and instantaneous hot water systems.

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Book emergency repairs

Tell us about the job and the site, and our team will get back to you to confirm the right next step.

Prefer To Talk?

Call us directly and we can talk through the issue, especially if it is urgent.

1800 818 749